Oncology Referral Management Software
Pathology reports, staging data, and treatment histories — parsed and triaged with clinical intelligence.
The challenge
Why Oncology clinics struggle with referral intake
Cancer referrals are time-sensitive but sit in the same queue as routine consults
Pathology and biopsy reports arrive as multi-page faxes requiring manual extraction
Prior authorization for chemo and imaging adds days to the intake process
Patients experience anxiety when referral status is opaque — increasing call volume
The solution
IntakeDesk for Oncology
AI urgency scoring prioritizes new cancer diagnoses and suspicious biopsies
OCR extracts tumor type, staging, and pathology findings from reports
Insurance eligibility checks run automatically with prior auth packet preparation
Patient portal provides real-time referral status tracking to reduce anxiety calls
Full platform
Everything your oncology clinic needs
Unified Inbox
Fax, email, portal — every referral lands in one intelligent queue. No more checking three systems.
AI-Powered Parsing
Clinical data extracted in seconds. Patient demographics, diagnoses, medications, and labs — structured and searchable.
Smart Triage
Configurable rules engine plus AI scoring. Urgent referrals surface first. Missing info gets flagged automatically.
EMR Integration
Native integrations with NextGen and eClinicalWorks — plus open APIs for any other EMR. Push patients, pull history, sync statuses. No double entry.
Fax Ingestion
Dedicated fax lines, email-to-fax bridges, and direct fax API capture — every page lands in your queue automatically. No scanning, no sorting, no fax machine required.
Insurance Eligibility
Real-time eligibility verification checks coverage, copay, and deductible before the patient's first visit. Flag issues early so nothing delays scheduling.
Patient Portal
Secure, magic-link portal for self-service intake forms, document uploads, and real-time status tracking. No passwords, no app downloads — just a link.
Automated Messaging
Queue-triggered SMS and email keeps patients informed at every step. Message templates, AI-suggested replies, and full consent management built in.
Real-Time Notifications
40+ event types across 12 categories keep your team in the loop. In-app alerts, email digests, and per-user preferences — nothing slips through.
Ready to automate oncology referral intake?
See how IntakeDesk handles your specific workflow — from fax to scheduled appointment.