Seizure logs, EEG results, and complex medication histories — structured and ready for review.
The challenge
Complex medication lists and contraindications are buried in faxed records
Stroke and seizure referrals require immediate triage but look the same in the fax queue
EEG and neuroimaging results arrive as unstructured scans
Sub-specialty routing (epilepsy, MS, movement disorders, headache) requires manual sorting
The solution
AI flags stroke and acute seizure referrals for immediate coordinator review
OCR extracts medication lists and allergy information from referral documents
Configurable rules route to epilepsy, MS, movement disorders, or general neuro
Portal collects seizure diaries and symptom questionnaires from patients
Full platform
Fax, email, portal — every referral lands in one intelligent queue. No more checking three systems.
Clinical data extracted in seconds. Patient demographics, diagnoses, medications, and labs — structured and searchable.
Configurable rules engine plus AI scoring. Urgent referrals surface first. Missing info gets flagged automatically.
Native integrations with NextGen and eClinicalWorks — plus open APIs for any other EMR. Push patients, pull history, sync statuses. No double entry.
Dedicated fax lines, email-to-fax bridges, and direct fax API capture — every page lands in your queue automatically. No scanning, no sorting, no fax machine required.
Real-time eligibility verification checks coverage, copay, and deductible before the patient's first visit. Flag issues early so nothing delays scheduling.
Secure, magic-link portal for self-service intake forms, document uploads, and real-time status tracking. No passwords, no app downloads — just a link.
Queue-triggered SMS and email keeps patients informed at every step. Message templates, AI-suggested replies, and full consent management built in.
40+ event types across 12 categories keep your team in the loop. In-app alerts, email digests, and per-user preferences — nothing slips through.
See how IntakeDesk handles your specific workflow — from fax to scheduled appointment.